Terms of Service

These terms govern your use of Verestore (the "Service"), provided by SerOps, a company registered in Tunisia under number 1750909V, with its registered office at Avenue du 18 Janvier, Ariana Center, Bloc C, Bureau C408, 2080 Ariana, Tunisia ("we", "us"). By creating an account or using the free restore check, you agree to these terms on behalf of yourself or the organisation you represent ("you").

1. The Service

Verestore periodically restores backups of your PostgreSQL databases into isolated, temporary environments, runs the checks you configure, and keeps the results and reports ("Evidence"). The Service tells you whether a backup restored and passed your checks at the time of the test. It isn't a backup service, doesn't store your backups and doesn't guarantee your data can be recovered in every circumstance.

2. Accounts

You must provide accurate information and keep your sign-in method secure. You are responsible for the members you invite and for the roles you give them.

3. Your responsibilities

• You must have the right to give us access to the backups you connect, and must use credentials limited to reading them (see our documentation).
• You must not use the Service to process data you are not allowed to process, to attack or overload systems, or to test backups of systems you don't control.
• Custom SQL checks must be read-only aggregate queries. We may suspend checks that try to bypass these limits.

4. Plans, payment and taxes

Paid plans are sold by Paddle.com Market Limited ("Paddle"), our reseller and merchant of record. Paddle handles payment, invoices and sales taxes, under Paddle's buyer terms. Prices, plan limits (databases, backup size per restore, monthly restore pool, schedule frequency) and billing intervals are shown on our pricing page. When a plan limit is reached, further runs pause until the limit resets or you upgrade. Refunds follow our refund policy.

5. Your data

You keep all rights to your data. We process it only to provide the Service, as described in our Privacy Policy and the Data Processing Agreement, which forms part of these terms when we process personal data on your behalf. Restored databases are deleted at the end of every run; uploads to the free restore check are deleted within 24 hours.

6. Availability and changes

We aim for high availability but don't guarantee uninterrupted service. We may change the Service; we'll give at least 30 days' notice of changes that materially reduce what your plan includes.

7. Liability

To the extent permitted by law, neither party is liable for indirect or consequential damages, loss of profits or loss of data. Our total liability in any 12-month period is limited to the amounts you paid for the Service in that period. Nothing limits liability that can't be limited by law.

8. Termination

You can stop using the Service and close your account at any time. We may suspend or terminate accounts that breach these terms, with notice where reasonable. After termination, we delete your account data within 30 days, except where the law requires us to keep it.

9. Law and disputes

These terms are governed by the laws of Tunisia. Disputes will be brought before the courts of Tunis, Tunisia, without prejudice to consumer protections that apply to you.

10. Contact

support@verestore.dev, Avenue du 18 Janvier, Ariana Center, Bloc C, Bureau C408, 2080 Ariana, Tunisia.